Internationalisation and globalisation are the catchcry words of business for the last decade. This has pushed the global, online community of practice to the forefront. People are learning to make social presence in virtual space, learning the rules of netiquette, managing to socially connect despite distance, culture and time zones, differences. Face to face meeting is no longer required for affective connectivity.
This makes good business sense. Online , globalised communities of practice are also rapidly making good business sense. This paper analyses the concept of online globalised communities of practice, showing social drivers and good outcomes.
Facilitating such a CoP requires multiple skills such as
Group facilitation skills
Cybrarianship -web-savvy research; strong organizational bent; love of learning and information
Passion for community
Ability to facilitate facilitative behaviors within the community
Help Desk-technical understanding, patience, clear communication skills
The Referee-thick skin and a slow fuse; Internet experience familiarity with common netiquette The Janitor
Co-Facilitating
Facilitators as Role Models
Group facilitation skills
Cybrarianship -web-savvy research; strong organizational bent; love of learning and information
Passion for community
Ability to facilitate facilitative behaviors within the community
Help Desk-technical understanding, patience, clear communication skills
The Referee-thick skin and a slow fuse; Internet experience familiarity with common netiquette The Janitor
Co-Facilitating
Facilitators as Role Models
as well as numerous others in the papers.
References
Hildred, P., Kimble, C., & Wright, P. (2000). Communities of practice in the distributed international environment [Electronic Version]. Journal of Knowledge Management, 4, 27-38 from http://arxiv.org/ftp/cs/papers/0101/0101012.pdf.
White, N., (2004) Facilitating and Hosting a Virtual Community, Retrieved 12/12/2007
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